About the Home Care Packages Program

16 March 2017 About the Home Care Packages Program – By Interchange Australia Consultant, Anne-Marie Kennedy The Home Care Packages Program helps older Australians with complex care needs to live independently in their own homes. The Program is part of the Australian Government’s continuum of care for older Australians and is positioned between residential aged…

NDIS Review Process

14 March 2017 NDIS Review Process – By Interchange Australia Consultant, Penny Anderson At Interchange Australia, we have spoken with many participants whose NDIS plans suit them well and meets their needs. However, we have also been contacted by participants whose plans have not met their needs and/or have not maintained their current supports. We…

Signs of Good Support Coordination

8 March 2017 Signs of Good Support Coordination – By Interchange Australia Coordinator, Rebecca Lackenby The NDIS is now in full swing and for many, the changes have been overwhelming. Implementing a plan means signing service agreements with providers, ensuring that the costings are correct as per the NDIS price guide and linking into services…

Hospital to Home

1 March 2017 Hospital to Home – By Interchange Australia Consultant, Rebecca Lackenby Interchange Australia is a provider of several Hospital to Home options.  Hospital to home packages are designed to facilitate a safe discharge home for people leaving a public hospital and prevent readmission to hospital by providing assistance under key support areas such…

Navigating the Maze: How to Access Aged and Disability Care Services

7 December 2016 Navigating the Maze: How to access aged and disability care services – By Interchange Australia Consultant, Anne-Marie Kennedy Interchange Australia has been providing government funded and private care and support services for younger people with disability, older people, carers and other eligible people. At Interchange Australia we understand just how difficult it…

Support Coordination

27 January 2017 Support Coordination – By Interchange Australia Consultant, Katie Dobie At Interchange Australia a Support Coordinator can work with you to develop a tailored plan that will meet your needs and enable you to achieve your goals. Support Coordinators play a vital role in linking NDIS participants to local services and resources. If…

Choosing Your My Aged Care Provider

1 December 2016 Choosing Your My Aged Care Provider – By Interchange Australia Consultant, Wendy Hughes The introduction of the second phase of My Aged Care on 1st July 2015, meant people over 65 years who required support to continue living at home, needed to register with My Aged Care. Many of Interchange Australia’s home existing clients…