Home Care Packages (HCP)

Home Care Packages are also funded by the Australian Government and can offer a higher level of care and funding than CHSP. These packages, like CHSP, are designed to help you remain at home longer as well as providing choice and flexibility in the way your support and care is provided.


Support services offered by Interchange Australia Include:

  • Personal Care
  • Domestic Assistance
  • Gardening
  • Home Maintenance & Modifications
  • Social Support
  • Transport

*The packages also include access to nursing, allied health and other clinical services as well as care coordination and case management.


There are four levels of support, each level with more support available:

  • Home Care Level 1 – Basic care needs
  • Home Care Level 2 – Low level care needs
  • Home Care Level 3 – Intermediate care needs
  • Home Care Level 4 – High care needs


How do I access Home Care Packages?

To receive a Home Care Package you will need to be assessed by an Aged Care Assessment Team/Service (ACAT/S).  The ACAT/S helps the elderly, and their carers, determine what kind of care will best meet their needs when they are no longer able to manage on their own. Each individual’s priority for care is determined and they are placed on a National queue until a package becomes available and is assigned to them.


We understand this process can be confusing, so our team of consultants at Interchange Australia are here to help you every step of the way. For more information on how Interchange Australia can help you get the support you need call 1300 112 334.


Interchange Australia has been providing Aged Care Services for over 30 years.


Articles written by our Consultants about the aged care services we provide and topical sector issues can be accessed by following this link.