My name is Dianna and I work at the reception desk here at Interchange Australia. My role in reception is such a broad role it’s quite difficult to sum it up quickly. Kim and I work together in reception and I couldn’t imagine anyone better to share the role with. Our job is to be the physical face and voice at the Interchange Head office. We handle general enquiries, office needs, face-to-face reception enquiries, over the phone enquiries, general office support for other staff members, office event organisation, helping with any Support Worker enquiries and lots of other bits and pieces.